MyUK Privacy Policy

We recognise that your privacy is important, and we take it seriously.

This Privacy Policy explains how MyUK and Mysatech collect, use, store, protect and share your information when you access or use the MyUK Social Network, website, applications, features, services or any connected Mysatech platform.

By using MyUK, you agree to the collection and use of your information as described in this Privacy Policy.

We will not use or share your personal information except as described in this Privacy Policy, required by law, needed to operate the platform, or where you have given us permission to do so.

Information Collection and Use

We collect and use information to operate, protect, improve and personalise the MyUK platform.

This may include using information to:

Analyse how MyUK is used.

Diagnose service, system or technical problems.

Maintain security and prevent abuse, spam, fraud or harmful activity.

Personalise your experience and content.

Help you access your account more efficiently.

Remember your preferences and settings.

Monitor platform performance, traffic and usage patterns.

Understand general user activity and demographic trends.

Protect users, businesses and communities on the platform.

Moderate user content where necessary.

Comply with applicable laws, regulations, legal requests and platform safety obligations.

Enforce our Terms of Use and protect the rights of MyUK, Mysatech, our users and third parties.

User-Provided Information

When you register for a MyUK account, you may provide personal information such as your name, email address, username, password, profile details, business details, location information, contact details, profile image and any other information you choose to add to your account or profile.

Some information you add to your profile may be publicly visible on MyUK, depending on your account settings, profile type and the features you use.

We may use your email address to send you important service-related notices, including account updates, security alerts, platform changes, policy updates, support messages and administrative communications.

We may also use your contact information to send you marketing, platform news, business opportunities, promotional updates or service announcements where allowed by law or where you have given consent. You may opt out of marketing messages by following the unsubscribe instructions in the message or by adjusting your account settings where available.

If you contact us by email, support form, message or any other communication method, we may retain the content of your message, your contact details and our responses to help manage support, improve our services and maintain accurate records.

User Content

You may provide information when you upload, post, share or display content on MyUK.

This may include posts, comments, photos, videos, links, business listings, profile information, reviews, messages, group content, community updates, marketplace content or other material shared through the platform.

Your posts, profile information and other contributions may be publicly visible on MyUK, depending on the feature used and your privacy settings.

Metadata linked to your content, such as the date and time of posting, account name, profile information, location tags, visibility settings and engagement activity, may also be collected and displayed.

Public content may be found by search engines, shared by other users, copied, screenshotted or republished outside MyUK. We cannot fully control how other users or third parties use information that you choose to make public.

You are responsible for the content you upload or share and must ensure that you have the legal right to use it.

Private Messages and Communications

MyUK may offer messaging, chat, inbox or private communication features.

Private messages are not publicly displayed, but they may still be stored and processed by MyUK to deliver the service, maintain security, investigate abuse, respond to reports, comply with legal requirements or enforce our Terms of Use.

We do not treat private messages as public content, but users should still avoid sharing sensitive personal information unless necessary.

Invitation Services

If you use an invitation feature to invite another person to MyUK, we may ask for that person’s email address or contact details.

We use this information to send the invitation, track the success of the invitation feature, prevent abuse and help the invited person register if they choose to accept.

You should only invite people where you have a reasonable basis to contact them.

Cookies and Similar Technologies

When you visit MyUK, we may use cookies and similar technologies such as pixels, local storage, device identifiers and tracking tools.

Cookies are small data files stored on your device or browser. They help MyUK recognise your browser, keep you logged in, remember your preferences, improve navigation, secure the platform, measure performance and understand how users interact with the service.

We may use:

Strictly necessary cookies to operate the website, keep you logged in, protect your account and provide core platform features.

Performance and analytics cookies to understand how users interact with MyUK and improve our services.

Preference cookies to remember your settings and improve your experience.

Advertising or marketing cookies where we use promotional tools, advertising networks or remarketing features.

Some cookies are temporary and expire when you close your browser. Others may remain on your device until they expire or are deleted.

You can control or delete cookies through your browser settings. You may also be able to manage cookie choices through a cookie banner, consent tool or privacy settings on MyUK.

If you disable cookies, some features of MyUK may not work correctly.

Log Files and Technical Information

When you access MyUK, our servers may automatically collect certain technical information sent by your browser, device or internet connection.

This may include:

Internet Protocol address.

Browser type and version.

Device type and operating system.

Pages visited.

Time and date of access.

Referring and exit pages.

Number of clicks.

Landing pages.

Session activity.

Error logs.

Approximate location based on IP address.

Security and authentication information.

This information helps us operate the platform, protect accounts, prevent abuse, diagnose technical problems and improve performance.

Third-Party Services

We may use trusted third-party service providers to help operate, host, secure, analyse, improve or promote MyUK.

These may include hosting providers, cloud services, email providers, payment processors, analytics services, advertising partners, security tools, communication tools and customer support systems.

We may use services such as Google Analytics, Meta tools, advertising networks or similar platforms to help understand platform usage, measure traffic, improve marketing and analyse user activity.

These third-party providers may collect information through cookies, tracking technologies, browser data, device data and usage information. Their use of information is governed by their own privacy policies and service terms.

Where required, we will seek consent before using non-essential cookies or similar technologies.

How We Share Your Information

We may share your personal information where necessary to operate MyUK, provide services to you, comply with the law, protect users, or enforce our rights.

Personal Information

We may share personal information with third-party service providers who help us deliver the MyUK service. These providers may support hosting, data storage, analytics, email delivery, security, moderation, payment processing, advertising, customer support and technical operations.

Where we share information with service providers, they are only permitted to use the information for the purpose of providing services to MyUK and Mysatech, subject to appropriate confidentiality and security obligations.

We may store personal information on servers, databases or systems that are operated by hosting providers or other service providers.

We may share or disclose your information with your consent, such as when you choose to connect your MyUK account with a third-party service, participate in a partner feature or use an integrated service.

We may disclose information if required to do so by law, court order, subpoena, regulator, government authority or legal process.

We may also disclose information where we believe it is reasonably necessary to:

Comply with applicable law or regulation.

Protect the safety of any person.

Investigate fraud, spam, abuse, security issues or technical problems.

Prevent harm to users, businesses, communities or the public.

Protect the rights, property or safety of MyUK, Mysatech, our users, partners or third parties.

Enforce our Terms of Use or other platform policies.

Non-Personal and Aggregated Information

We may share non-personal, anonymised or aggregated information with third parties to help them understand general usage patterns, platform performance, audience trends or service activity.

This may include anonymous usage data, traffic statistics, platform types, referring and exit pages, number of clicks, general location trends and other information that does not directly identify you.

Advertising and Marketing Partners

MyUK may allow third-party ad servers, advertising networks or marketing partners to serve advertisements on the platform.

These partners may use cookies, pixels, JavaScript, web beacons or similar technologies to deliver advertisements, measure performance and personalise advertising content.

When an advertisement is shown, third-party advertising partners may automatically receive certain technical information, such as your IP address, browser details and device information.

MyUK does not intentionally provide personally identifiable information to third-party advertising networks without your consent. However, if you interact with an advertisement, the advertiser may infer that you fit the audience category they were trying to reach.

This Privacy Policy does not apply to the privacy practices of third-party advertisers, websites or platforms. You should review their own privacy policies for more information.

International Data Transfers

Because Mysatech and its service providers may operate in different countries, your information may be processed, stored or transferred outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place, where required by applicable data protection laws.

How We Protect Your Information

We use commercially reasonable physical, administrative and technical safeguards to help protect the integrity and security of your personal information.

These safeguards may include access controls, account security measures, encrypted connections, monitoring tools, backups, system restrictions and security reviews.

However, no website, online platform, transmission method or storage system is completely secure. We cannot guarantee that your information will never be accessed, disclosed, altered, lost or destroyed through a breach of security safeguards.

You are responsible for keeping your account details, password and device secure.

Your Choices and Rights

You may choose not to provide certain personal information, but this may limit your ability to use some MyUK features.

You may update, correct or manage your account information and email preferences by logging into your account settings where available.

Depending on applicable data protection laws, you may have the right to:

Access the personal information we hold about you.

Request correction of inaccurate information.

Request deletion of your personal information.

Object to certain types of processing.

Request restriction of processing.

Request a copy of your personal information.

Withdraw consent where processing is based on consent.

Complain to a data protection authority if you believe your rights have been infringed.

To exercise your rights, you may contact MyUK or Mysatech through the contact details provided on the platform.

We may need to verify your identity before responding to certain requests.

Account Deletion

You may request to delete your MyUK account or remove certain information from your profile.

When your account is deleted, we will take reasonable steps to remove your profile and associated content from active display, subject to technical, legal, safety, backup, moderation and record-keeping requirements.

Some information may remain where necessary to comply with law, resolve disputes, prevent fraud, enforce our Terms of Use, protect users or maintain platform security.

Content that has been shared, copied, indexed, reposted or stored by other users or third parties may not be fully removed from outside MyUK.

Children and Young Users

MyUK is not intended for children under the age of 13.

Users must be at least 13 years old to create an account or use MyUK.

We encourage parents and guardians to guide young users on safe and responsible online behaviour.

If we become aware that we have collected personal information from a child under 13 without appropriate consent or legal basis, we may take steps to remove that information and restrict or delete the account.

Platform Safety and Moderation

MyUK is designed to support safer online communities.

We may review, moderate, restrict or remove content and accounts where we believe it is necessary to protect users, comply with the law, prevent abuse, reduce harmful activity or enforce our Terms of Use.

We may process reports, account activity, user content, messages, technical data and safety-related information to help detect spam, harassment, fraud, impersonation, illegal content, harmful behaviour or other misuse of the platform.

Links to Other Websites

MyUK may contain links to websites, services, adverts, profiles or platforms operated by third parties.

We are not responsible for the privacy practices, security, content or policies of third-party websites or services.

When you leave MyUK and visit another website, this Privacy Policy no longer applies. Your use of any external website is subject to that website’s own privacy policy and terms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make changes, we will post the updated Privacy Policy on this page and update the “Last updated” date.

Where changes are significant, we may notify users by email, website notice, account notification or another reasonable method.

Changes to this Privacy Policy become effective when they are posted on this page, unless stated otherwise.

Contact

If you have questions about this Privacy Policy, your personal information or your privacy rights, you may contact MyUK or Mysatech using the official contact details provided on the MyUK platform.

Final Notice

MyUK and Mysatech care about the privacy, safety and trust of our users.

This Privacy Policy exists to explain how we handle information responsibly while operating a social network that helps people, communities and businesses connect across the United Kingdom and beyond.

Last updated on: 15 June 2026